FAQ

We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a hassle-free return process within 9 days of purchase. Simply contact our customer service team, and we’ll guide you through the easy steps to return your item. Fast, simple, and customer-friendly — your satisfaction is our priority!

Simply browse our store, select your desired product, add it to your cart, and proceed to checkout. Follow the prompts to complete your order securely.

We are using different and well recognized mailing services therefore all of the packages are traceable. You can be rest assured that your package will be 100% discreetly shipped and delivered to the precise destination or the shipping information you provided.

We can ship anywhere in the World. You will receive your products in a 100% discreet package. Your Privacy and Safety is our major concern. We have also improved on various ways of making sure our shipping is 100% discreet by using DVD CD casings, reducing the size of the package to reduce suspicion, and many more just to keep you 100% safe and secure.

Yes, we offer attractive discounts on bulk orders based on the quantity purchased. The larger your order, the greater the discount, making it ideal for retailers, distributors, and business buyers looking for the best value.

Of course we do, we are responsible for every order you place. We guarantee a 100% safe delivery of the products you ordered. So if it doesn’t arrive within 10 days please notify us so we could either reship the parcel or check with our shippers. You have to let us know and we will reship it with no extra cost.

We strive to get your order to you as quickly as possible! Most orders are processed and shipped within 1-3 business days. Delivery times vary based on your location, but typically you can expect your package to arrive within 5-7 business days. Rest assured, we provide tracking information so you can stay updated on your order’s journey!

We are providing registered mail service, so you should sign as proof of receiving your package or package arrival. This is not a reason to get worried, the only difference is that the registered package is tracked, the rest of the procedures are exactly the same as for the regular mail.

We take proper care to be able to bypass any tight security system and the packing of the products is done as discreetly as possible some times it will require extra payment, that’s why the success rate of arrival is great. In the case a package is seized we guarantee that we’ll reship it after we receive any seizure letter from customs

Yes! We offer Free Shipping on ALL orders over $400.

As a mater of fact, most of our clients are inmates, K2papershop gained more clients in 2020 when we are able to deliver our products to most of the correction facilities in the US and Canada.